At TFP we believe that servicing is essential if we are to offer customers the best possible return on their investment, retain their trust and serve them well for the future. We believe in longevity; we won’t simply sell you a machine, we hope to offer you valuable after sales service and on-going support. Our team of trained and dedicated engineers are here to keep your finishing equipment working to maximum efficiency.
Service
Agreements
- Annual Service Agreements
- Adhoc Support
- Technical Support
- Breakdown calls
What Do We Service?
- Guillotines
- Binding machines
- Booklet makers
- Laminators
- Creasing machines
- Latex printers
- Paper drills
- Paper punches
- Staplers
- Paper folders
- Collators
- Shredders
- Multi-finishers
- Slitter, Cutter, Creasers
Does Your Machine Have a Fault?
Our engineers can assist with machine breakdowns even if you don’t have a service contract. Please contact us and one of our team will be more than happy to help you.
One-off Service or Repair
Call us for a quote on 01925 418222 or Email – Service@TFP-UK.com or Sales@TFP-UK.com
Annual Service Contracts
These are the most popular with many of our customers renewing year on year. Included in the annual contract customers most frequently have 2 services and at least one breakdown call. For guillotines we include blade re-grinds, health and safety certificates and operator training.
Bespoke Service Contracts
We can tailor the contract to your business needs; contact us to discuss and we will be happy to receive your call. We can offer parts inclusive/exclusive, multiple or single breakdown calls, multiple blade changes.
Two Year Contracts
Customers who agree a two-year contract (invoiced annually) receive discount on the annual cost. With the growing demands on budgets this is growing in popularity.
- Two planned preventative services per annum
- Unlimited telephone support
- Breakdown call outs included (number dependant on contract value)
- No additional Labour charges
- No additional travel costs
- Guillotines (include blade changes, re-grind H&S certificates)
- Single or multiple machine coverage (discounts for multiple machines)
- Failing parts identified early to avoid potential machine breakdowns.
- Customers on contract benefit from discounts on new equipment purchases.
The use and maintenance of electrically operated paper guillotines are governed by strict health and safety guidelines. We can assist you to be sure you meet your obligations. As part of our service we will ensure you are keeping adequate H&S records and undertaking regular safety checks. We will carry out Health and Safety inspections and provide a health and safety certificate.
We can offer training to guillotine operators and provide a certificate of competence for users. Please ask us for details.
No contract? No Problem.
TFP can offer one-off service and repairs even if you do not have a contract with us. Give us a call, we are always pleased to hear from new customers
Enquire
about
servicing
Fill out the form and a member of our team will be in touch.
